Welcome to Amber Support

Privacy Policy

Please refer to the Frequently Asked Questions below, then send an email to shotonamber@gmail.com.

Note: Social media is not meant as a support channel. Please use e-mail! This helps us have everything in one place. Thanks!

FAQ

I found a bug! or My app crashed!

We strive for a smooth, bug-free experience. Send us an email containing:

  1. The reproduction steps (what actions did you take that led to the bug?)
  2. What is the expected behaviour?
  3. Your device model (e.g. iPhone 17 Pro Max)
  4. Your iOS version (you can find it in Settings > General > About > iOS Version)
  5. Make sure you are descriptive and precise. This will help me determine the issue more efficiently.

For example, let's say you share a photo through the app, but the photo doesn't get sent.

An good e-mail might be:

"Hello, I found a bug in Amber. When I go to the gallery, select a photo and click "Share", a menu opens up. I click "WhatsApp" and choose my friend. The menu closes, but the photo is not sent. Expected behaviour is that the photo is sent. My device is an iPhone 17 Pro Max, running iOS 26.5.

I have a feature request/suggestion!

I'd love to hear your feature request! If you have a feature request, send me an email. Please include as much information as you can.